TERMS & CONDITIONS

Definitions Lessor -Monaco Prestige
 
Hirer - Individual renting the Vehicle(s)
 
Additional Driver - Any person, excluding the Hirer, who makes use of the Vehicle(s) 
 
Insured Driver - Hirer or Additional Driver Hirer Period - The period from the date and time stated until the return of the Vehicle(s) to Monaco Prestige.
 
Hirer Period - The period from the date and time stated until the return of the Vehicle(s) to Monaco Prestige.

3. Use of Vehicle(s):

3.1. The Hirer must not allow a non-insured driver to drive theVehicle(s). This will be viewed as an act of theft of the Vehicle(s) and will result in the loss of your security deposit. Monaco Prestige reserves the right to prosecute in all cases including theft.
3.2. The Vehicle(s) may not be used for the following:

  • Driving tuition, tests or exams;
  • Racing or pace-making;
  • Towing;
  • Rally Driving;
  • Motor Sports;
  • Track days;
  • Carrying excessive number of passengers than the Vehicle(s) is designed to carry; or
  • Any illegal purposes.

3.3. The Hirer may use the Vehicle(s) for normal driving purposes, for business purposes and for social domestic and pleasure purposes only.
3.4. The Vehicle(s)mustnot be driven during the Hire period by any person(s) who are under the influence of alcohol or any other substance which might impair the ability to drive or in a manner which would voidthe contact Hirer agreement or insurance, infringement of any applicable Road Traffic legislation or of the construction and Use Regulations for the time in force.

4. Availability of Vehicle(s)

4.1. Every effort will be made to provide the Vehicle(s) chosen. However, Monaco Prestige reserves the right to offer the nearest Vehicle(s) model as an alternative.

5. Responsibilities of the Hirer:

5.1. It is the Hirer's responsibility to ensure that any additional driver(s)adhere to these Terms and Conditions. The Hirershall be fully responsible for any loss resulting from non-compliance. Once the Hireperiod has been completed, the Hirer will return the Vehicle(s) to Monaco Prestige in the same condition it was received and a full inspection of the Vehicle(s) will be carried out to reach a satisfactory acceptance of Vehicle(s) condition. The Hirer agrees that until the Vehicle(s) is physically in the possession of Monaco Prestige, the risk remains with the Hirer.
5.2. The Hirer is responsible for daily safety checks of the Vehicle(s). Any damage resulting from a failure to carry out such checks will be charged back to the Hirer.
5.3. The Hirer will immediately inform the Monaco Prestige of any fault in the Vehicle(s) and will not use the Vehicle(s) whilst it is in an un-roadworthy condition, until such damage or fault has been repaired or corrected.
5.4. The Hirer will be liable to Monaco Prestige for all damage that befalls the Vehicle(s) while it is in the Hirer's control, including, but not limited to, glass, tyres, and accessories, however caused.
5.5. At all times, the Vehicle(s) will remain the property of Monaco Prestige; title will at no time pass to the Hirer.
5.6. Fuel is not included in the rental price and the Hirer is responsible for ensuring that the correct grade of fuel is used. In the event the Hirer puts the wrong grade of fuel into the Vehicle(s) the Hirer will be liable for any costs incurred by Monaco Prestige in draining the tank and correcting any subsequent damage.

6. Age and Licence Restrictions:

6.1. Prices are based on drivers being aged 25 to 70 years of age.
6.1.1. All drivers must have held a full licence for a minimum of five years, must have no more than 6 current points on their licence and are subject to approval on completion of Monaco Prestige contract Hirer agreement.
6.1.2. Any convictions for drink or drug driving, dangerous or careless driving within the past 5 years will not be accepted.
6.1.3. Overseas licenses are accepted subject to the above conditions.
6.1.4. Monaco Prestige has the right to refuse any driver on production of a licence that does not comply with our insurance policy. All Hires and cancellations are subject to these terms and conditions.

7. Identity:

7.1. Driving licence and counterpart section need to be provided to Monaco Prestige before Hire can commence for all named drivers. Photo ID in the form of a Passport and a utility bill or credit card statement must also be produced as confirmation of ID, they will be photocopied and returned.
7.2. The originals must be produced on the day of Hire, failure to do so will cancel the Hire. If upon delivery these documents have not been received or viewed by Monaco Prestige,the Hire will be cancelled and Monaco Prestige's cancellation policy will apply.

8. Overseas Travel:

Monaco Prestige'sVehicle(s) may NOT be taken out of the UK without obtaining written permission and agreed before hire from Monaco Prestige. Ireland (Eire) is not part of the UK. Monaco PrestigeVehicle(s) are also excluded from Northern Ireland, the Channel Islands and the Isle of Wight unless agreed by prior arrangement.

9. Booking:

9.1. Monaco Prestige requires a booking fee of 30% of the value of the booking (or at least a minimum of (£500). This is adjusted against the cost of the Hire. Bookings are only confirmed when paid for in full, which must be paid for at least 28 days before the Hire period commences or at the time of the booking (if less than 28 days).
9.2. If the Hirer wishes to extend the Hire period, he/she must advise the rental agent. Failure to do this may result in the withdrawal of Insurance Cover.
9.3 To drive without Insurance Cover is illegal.

10. Cancellation:

10.1. If the Hirer wishes to cancel the rental, the following charges are applicable:
10.1.1. Cancellations over 28 days prior to the Hire date will require that the booking fee is paid (minimum of £500).
10.1.2. There will be no refund of monies already paid if cancellation is made 28 days or less to the Hire date.
10.1.3. Payments with credit card are subject to a 3% surcharge.
10.1.4. Cancellations due to the Hirer not meeting the terms and conditions contained therein are the responsibility of the Hirer.

11. Security Deposit and Excess:

11.1. The security deposit is held
(A) As a security bond
(B) As payments towards any mechanical damage which is not covered by our Insurers, e.g., tyres, wheels, clutch, gearbox, which was sustained during the Hirer period; excluding normal wear and tear, due to misuse and abuse.
(C) As an insurance excess against any accidental damage or loss caused to the Vehicle(s) by a third party or the Hirer. The Hirer is liable for the amount shown as Excess Deposit.
(D) To cover additional charges incurred during the Hire Period for excess mileage and, or, petrol reimbursement charges.
D(i) Daily Mileage allowance is 80miles for 8hours, 100miles for 24hours and up to 6days, 200miles for standard 2day weekend Hire Period, 300miles for 3day weekend and 100miles per day on 7days plus Hire Period.
(E) As payment towards inconvenience caused and losses incurred in relation to police involvement/arrest which results in the car being confiscated or compounded and or being stopped for driving recklessly or dangerously.
11.2. The Excess Security Deposit is as per the tariff. The security deposit can be held against a major credit / debit card and will be refunded immediately after the Hirer (subject to terms listed) so you do not incur any charges. The security bond will only ever be held in full when damages are greater than the security bond or damages to the Vehicle(s) result in an insurance claim. In all other instances the cost of the damage only will be deducted.

12. Damage / Wear and Tear / Accidents / Theft:

12.1. All damage to Monaco Prestige Vehicle(s) whilst in the possession of the Hirer however they arise will be the responsibility of the Hirer and Monaco Prestige will charge for the cost of the repairs against the security deposit held against the Hirer up to the value of the security deposit;
12.2. If requested,Monaco Prestige will provide a quotation for the works from a repair specialist. Any excess wear to the Vehicle(s) tyres will be charged at a pro rata rate for the cost of replacing the tyres, Monaco Prestige will provide details of these Charges should they apply, these charges also extend to unreasonable wear and tear on any other part of the Vehicle;
12.3. The Hirer and/or any additional driver will report at once to Monaco Prestige the occurrences of any and every accident involving the Vehicle(s) no matter how negligible.
12.4. Furthermore, the Hirer and/or additional driver will obtain the names and addresses of any other parties and of any witnesses to such an accident, make no admission of liability, immediately deliver to Monaco Prestige any correspondence, claim form, notice, proceedings or other documents received in connection with the accident. In addition, the Hirer and/or additional driver will co-operate fully with Monaco Prestige and/or Hirer's insurers in the investigation and defence of any claim; and
12.5. The Hirer is responsible for the theft of the Vehicle(s).

13. Speeding tickets / Parking fines / Road Traffic Acts:

13.1. The Hirer, as well as any additional drivers, of the Vehicle(s) hereby agree that he or she shall be liable for all speeding fines and or parking tickets or any other costs or penalties that may be incurred whilst the car is in the possession of the Hirer or in relation to the manner in which the Hirerand /or additional driver has driven the car during the Hirer period.
13.2. This includes any fine or penalty imposed under a fixed penalty notice relating to the Hirer and any traffic congestions charges.

14. Payment:

Monaco Prestige will accept all major credit cards, including Mastercard/Access, Visa, and Switch for payment.

15. Insurance:

Monaco Prestige provides fully Comprehensive Insurance which covers the 'Insured Driver', of minimum age 25years dependant on Vehicle(s) category.

International Renters

Vehicles are available to international visitors with a valid passport and driver's licence from their home country. We can provide insurance coverage for those international visitors renting for a minimum of two days.

Additional Drivers

Additional drivers may be listed as authorized drivers. Each additional driver must complete a rental application and will be subject to the same age, licensing and driving-record restrictions as the primary renter, there will be a charge of £75.00.

Delivery / Pick-up

Vehicle delivery and pick-up is available to and from your door or any area airport.:
If you choose to pick up your rental vehicle at one of our offices, we offer free parking for your own car for the duration of your rental.
Please note: All pick-up & delivery arrangements must be confirmed at least 24 hours in advance in order to guarantee on-time service. Any changes to pick-up or delivery times/locations with less than 24 hours notice may incur an additional transportation fee.
(In other words: we will do our absolute best to get you the vehicle when and where you want it, however if you change your mind after we've scheduled our guys, we may charge you for it).

Return Times

We are very flexible about vehicle return times - i.e. we're not sticklers about a 2 day rental being exactly 48 hours. But once we have made a return appointment, we need to stick to it. There will be a 1-hour grace period with your scheduled return time, after which you may be subject to additional daily rental fees.

Damage Deposit

All renters must leave a damage deposit in the form of a credit card authorization or refundable cash.  Any damage found on the vehicle upon return will be billed against this deposit. The amount of this deposit will vary depending on the vehicle being rented.

Cancellation Policy

When you make a reservation, we may authorize your credit card immediately for up to the full cost of the rental, though you will not be charged until you physically take possession of the vehicle.
If you cancel or reschedule less than 7 days before your rental (or are a no-show at the time of rental), you will be charged a cancellation fee of 100% of the total rental cost.

Payment Methods

VISA, Mastercard, American Express  are the preferred method of payment for rental fees and damage deposits. In certain cases, cashier's checks or cash may be accepted if pre-arranged. Personal & business checks are not accepted..

Refunds

We do not offer refunds for vehicle rentals or gift certificates. However, our goal is total satisfaction for our renters, so in certain situations we may offer credit for additional rental days (i.e. really miserable weather). This is solely at our discretion.
In the event of an unforseen mechanical failure during or prior to a rental, we will make every effort to repair or replace your vehicle with a similar or better model at no additional cost to you.!

Prohibited Uses

The vehicles may not be used:

  • by anyone not licensed to drive or whose Driver's License has been suspended or restricted
  • for any illegal purpose or in connection with any illegal activity
  • to carry persons or property for hire
  • to push or tow anything
  • to exceed any posted speed limits
  • in any speed test, speed contest, race, rally, speed endurance contest, demonstration, or on or near any racetrack or road course (we're serious about this -- no insurance company on earth will cover the car while on the track, and that means we're both on the hook for a LOT of money)
  • to teach anyone to drive
  • on any unpaved surface

In the event of a violation of these Prohibited Uses, we reserve the right to remotely disable and retrieve the vehicle.




Contact Us
  • Monaco Prestige London
  • 0800 772 0297
  • info@monacoprestige.co.uk

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